WHOOP Unite Frequently Asked Questions (FAQ)

What is WHOOP Unite™?

WHOOP Unite is a holistic health and wellness solution that includes a 24/7 wearable device and mobile app to deliver individualized coaching to people in your organization to understand trends and improve. Leadership gets organizational analytics and insights to make better decisions and help boost team performance. WHOOP Unite includes a customer success program and a named customer success manager to support your organization every step of the way — from onboarding through user adoption.

How much effort does it take to launch and maintain WHOOP Unite?

It’s easy to get started. Onboarding is a 30-minute call with your dedicated customer success manager, and WHOOP Unite takes care of the rest, including setup and adding users, managers, and teams. Maintenance is minimal; our customers manage their programs in just a few minutes per week in administration time.

What types of organizations are a good fit for WHOOP Unite?

We serve over 200 customers across a variety of industries, including businesses, public service, healthcare, and athletics. WHOOP Unite is a good fit for organizations that want to help their people perform at their best every day.

I have a small team. Is WHOOP Unite a good fit?

WHOOP Unite was built to support organizations of all sizes. That said, we generally recommend at least 10 users, but the sky’s the limit.

Do I need to issue a WHOOP wearable to every person in my organization?

Not at all. We create tailored health and wellness programs that meet the needs of each customer. So whether you want to deploy to your entire organization or just a subset, WHOOP Unite can support you.

How are you different from other options? 

WHOOP Unite is the only health and wellness solution that delivers both individual coaching and team analytics, so leaders can make decisions to optimize team readiness, improve employee engagement, and reduce healthcare costs. WHOOP Unite was purpose-built to support scale across large organizations leveraging WHOOP 4.0, the only 24/7 wearable with 5-day battery life, multiple placements, and on-the-go charging. WHOOP Unite is proven to drive meaningful, measurable behavioral changes: 91% of WHOOP users report building healthier habits.

How much does WHOOP Unite cost?

WHOOP Unite is a subscription and priced on a per-user basis. Since WHOOP Unite is tailored to each organization, you can connect with us for a quote

How do you keep data private and secure?

We take security, privacy, and compliance seriously. Data is encrypted both at rest and in transit using AES 256-bit encryption. WHOOP data is controlled by the end user and will never be shared without consent. Read more about our approach to security and privacy.

How do you keep employees engaged?

WHOOP Unite is a holistic solution that includes a customer success program. We’ve made significant investments so that we can provide high levels of education and resources to support our clients. This includes a dedicated WHOOP Unite support team, customized surveying options, and the ability to create challenges to keep people motivated. Your dedicated customer success manager will work with you on a tailored program that’s right for your organization. 

How do you measure success with WHOOP Unite?

Every organization has unique goals and objectives when choosing WHOOP Unite. Your dedicated customer success manager will work with you to establish baselines and measure the progress against the goals you want to achieve. For some organizations, it’s as simple as people in the organization feeling healthier. For others, we’ve partnered to create research studies to validate the outcomes. Talk with a WHOOP Unite representative to learn more about how WHOOP Unite can move the needle with your organization.

What does the WHOOP® wearable track?

WHOOP is the only 24/7 wearable technology that measures both physiological and psychological stress on the body. WHOOP measures physiological data at 50 times per second to track sleep, strain and recovery. The Health Monitor makes it easier to see and understand your baseline health metrics at a glance. One view shows your live heart rate, resting heart rate, heart-rate variability, skin temperature, and blood oxygen levels (SpO2). The journal further personalizes the WHOOP experience by offering a wide range of more than 100 behaviors to choose from to track how they may impact the recovery score.

Help & Support

If you are a current WHOOP user and need assistance with your app, device, or account, please reach out to our dedicated support team here.

WHOOP Unite Administrators can contact your Customer Success Manager at any time for assistance with your account.

For media inquiries, please contact press@whoop.com.

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