Frequently Asked Questions

What is WHOOP UniteTM?

WHOOP Unite is an analytics and coaching solution that includes a 24/7 wearable, a mobile app, an enterprise dashboard, and programming support. The platform delivers coaching at both individual and organizational levels to help everyone understand and address potentially detrimental health trends. With organizational analytics, leadership can make smarter decisions to help boost team performance. WHOOP Unite includes a customer success program and a named Customer Success Manager to support your organization every step of the way — from onboarding through user adoption. 

How much effort does it take to launch and maintain WHOOP Unite?

It’s easy to get started. Onboarding starts with an initial call with your dedicated Customer Success Manager, and WHOOP Unite works with you to manage the rest, including setup and adding users, managers, and teams. Maintenance is minimal. However, it is important that customers invest at least one hour per week managing their program to maximize outcomes

I have a small team. Is WHOOP Unite a good fit?

WHOOP Unite was built to support organizations of all sizes, transforming performance and culture at scale across the board. That said, because our programs are designed for organization-wide, scaled rollouts, we recommend as many participants as possible, with a minimum starting group of at least 20 users. But we are also able to support smaller teams. Contact us directly to learn more about group orders.

What types of organizations are a good fit for WHOOP Unite?

We serve over 200 customers across a variety of industries, including businesses, government and defense, and collegiate athletics. WHOOP Unite is a good fit for organizations that want to help their people perform at their best every day.

Do I need to issue a WHOOP® wearable to every person in my organization?

Not at all, but for best results, we recommend issuing to as many participants as possible. Because our programs are tailored based on the needs of each group, we can deploy to your entire organization or just a subset. 

How is WHOOP Unite different from other options? 

WHOOP Unite is the only solution that delivers both individual coaching and team analytics, so leaders can make decisions to optimize team readiness and improve employee engagement, productivity, and availability.  WHOOP Unite was purpose-built to support scale across large organizations leveraging WHOOP 4.0, the only 24/7 wearable with 5-day battery life, multiple placements, and on-the-go charging. Because the solution tracks metrics 24/7, it gathers data on what’s happening outside of work or practice that may affect how people show up. WHOOP Unite is proven to drive meaningful, measurable behavioral changes: 91% of WHOOP users report building healthier habits.

How much does WHOOP Unite cost?

Connect with us so we can better understand your needs and share pricing for your organization.

How do you keep data private and secure?

We take security, privacy, and compliance seriously. Data is encrypted both at rest and in transit using AES 256-bit encryption. WHOOP data is controlled by the end user and will never be shared without consent. Read more about our approach to security and privacy.

What does the WHOOP wearable track?

WHOOP is the only 24/7 wearable technology that measures both physiological and psychological stress on the body. WHOOP measures physiological data at 50 times per second to track sleep, strain, and recovery. The Health Monitor makes it easier to see and understand your baseline health metrics at a glance. One view shows your live heart rate, resting heart rate, heart rate variability, skin temperature, and blood oxygen levels (SpO2). The Journal further personalizes the WHOOP experience by offering a wide range of more than 100 behaviors to choose from to track how they may impact the recovery score.

How do you keep users engaged?

WHOOP Unite is a holistic solution that includes a customer success program. We’ve made significant investments so that we can provide high levels of education and resources to support our customers. This includes a dedicated WHOOP Unite support team, customized training and education, and the ability to create challenges to keep people motivated. Your dedicated Customer Success Manager will work with you on a tailored program that’s right for your organization. 

How do you measure success with WHOOP Unite?

Every organization has unique performance goals and objectives when choosing WHOOP Unite. Your dedicated Customer Success Manager will work with you to establish baselines and measure the progress against the goals you want to achieve. For some organizations, it’s as simple as people in the organization feeling healthier. For others, we’ve partnered to create research studies to validate the outcomes. Talk with a WHOOP Unite representative to learn more about how WHOOP Unite can help improve readiness and resilience within your organization. 

I have a partnership, sponsorship, or influencer opportunity. Who should I reach out to?

If you are interested in partnership or sponsorship opportunities, please email us at press@whoop.com 

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